Patient Services in London Ontario

New Smiles Always Welcome
At Northwest Family Dental, we’re proud to offer comprehensive patient services in London Ontario designed for every stage of life. Whether you’re visiting for a first check-up or ongoing care, our team is here to support your oral health goals.
Our mission is to serve the Riverbend and surrounding communities by helping every patient achieve their best smile—in health, appearance, and function. We’re a family-friendly dental office focused on personalized, respectful care in a comfortable setting.
Not sure where to start? Explore all our dental services or contact us today with any questions—we’re happy to help!
📝 Your First Visit
We’re thrilled to welcome you to your first appointment! Here’s what to expect during your initial visit to our London Ontario dental office:
A warm welcome from our front desk team
Help with new patient forms if needed
A request to arrive 10 minutes early to complete paperwork
Be sure to bring:
Medical history
List of current medications
Dental insurance details
Prefer to complete your forms in advance? Download them below to save time!
💰 Financial Policy
To make dental care as seamless as possible, we offer direct insurance billing to most major providers. Please note:
Your insurance agreement is between you, your employer, and the insurer
Notify us of any changes to your coverage
We’ll help you maximize your dental benefits
Learn more about dental insurance in London Ontario on our FAQ page.

📅 Appointment Policy
We schedule your appointments with care to ensure personalized treatment and minimal wait times. To help us serve all patients effectively:
We request two business days’ notice for cancellations or changes
Missed appointments limit our ability to serve others
Emergency cancellations will be considered on a case-by-case basis
Our goal is to respect your time—and our team’s—while providing outstanding patient care in London Ontario.